Let me share the brutal truth: the majority of HVAC failures occur because someone skipped a step. Didn't calculate the load properly. Used cheap equipment. Got wrong the insulation needs. We've fixed hundreds of these disasters. And every time, we file away another insight. Like in 2017, when we began adding WiFi controls to all install. Why? Because Sarah, our senior tech, got tired of watching homeowners lose money on bad temperature control. Now clients save hundreds yearly.
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