Let me share the brutal truth: the majority of HVAC failures happen because someone ignored a step. Didn't calculate the load properly. Used incorrect equipment. Miscalculated the insulation needs. We have fixed hundreds of these failures. And every time, we record another lesson. Like in 2017, when we started adding smart thermostats to every system. Why? Because Sarah, our lead tech, got frustrated of watching homeowners burn money on poor temperature management. Now clients save $500+ yearly.
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